Support
How can we help?
Stuck at the roadside? Request help in the TowGency app. For anything that can wait, email us.
Roadside help
In the TowGency app
Request, track, and pay in cash
Email (secondary)
help@towgency.com
For non-urgent questions
Download the TowGency app, pick the service you need, and share your location. We match you with the nearest available verified provider and show you the price before they set off.
We serve Accra today. If you break down somewhere else, contact us anyway. Every request helps us decide where to grow next.
Cash for now. You pay the provider directly once the job is done, at the price agreed before they set off.
No. You only pay when you use a service, and the price is shown upfront before the provider is dispatched.
Every provider submits their Ghana Card, NRSA licence, and motor insurance, and our team reviews them before they can take a job.
Open the app and make a request anyway. We will tell you honestly whether we can help, and we use every request to decide where to expand.
Yes. Tow truck operators and roadside responders can sign up in the TowGency provider app. Our team reviews your documents before you can take jobs.
Let us know in the app and we will find you another provider as quickly as we can.
Help is one tap away.Get the TowGency app.
Request roadside help in Accra, see the price before anyone sets off, and follow your provider to you. Tow operators get jobs in their area in the provider app.
I need help (Motorist)
I’m a tow operator (Provider)
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