Support
How can we help?
Pick the channel that suits you. The fastest path is always the app — but we’re here on every channel below.
Talk to a human
+233 30 000 0000
24/7 nationwide
help@towgency.com
Replies within 1 working day
Our average response in Accra is 14 minutes. On the Tema motorway it is typically under 20.
Yes — we have providers stationed in Cape Coast and along the Accra–Cape Coast corridor.
Mobile money (MTN MoMo, Vodafone Cash, AirtelTigo Money), Visa, Mastercard, and the in-app wallet. No cash needed.
No. You only pay when you use a service, and the price is shown upfront before the provider is dispatched.
Every provider passes KYC: ID, vehicle registration, insurance, and a background check. You see their name and rating before they arrive.
Tell us where — we use those requests to prioritise expansion. We are currently live in Accra, Kumasi, Takoradi, Tamale, and Cape Coast.
Yes — tow truck operators, mechanics, and individual responders can apply at /partners. Approval typically takes three to five working days.
We re-dispatch within minutes and credit you the booking fee automatically. Our service-level guarantee is in our Terms.
Need help right now?
Open the app or request from the web. We’ll match you with a verified provider in minutes.